- #Skype for business conversation history missing update#
- #Skype for business conversation history missing Pc#
From within ‘Local Storage’, delete all files.
From within ‘GPUCache’, delete all files.į. From within ‘databases’, delete all files.Į.
From within ‘Blob_storage’, delete any files that are located in here if any.Ĭ. * %appdata%\Microsoft\teams\application cache\cacheī. From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location. Once in the directory, you’ll see a few of the following folders:Ī. Go to File Explorer, and type in %appdata%\Microsoft\teams.ģ. To do this, either right click Teams from the Icon Tray and select ‘Quit’, or run Task Manager and fully kill the process.Ģ.
Fully exit the Microsoft Teams desktop client. You could also try to clear Teams cache by the following steps:ġ.
#Skype for business conversation history missing Pc#
Understand Microsoft Teams and Skype for Business coexistence and interoperability.Ģ) Some user reported that their presence status does not show correctly and contacts status is incorrect also.Ībout the issue you faced, I suggest you could try to check whether login the account in another PC or mobiles. DetailsĪbout this you could refer to the official document: If users in TeamsOnly model in your environment, it may have the problems you faced. We suggest you could try to check the coexistence modes between SFB online and Teams for those users. If you only have SFB on-premise environment, the users in your environment could not use Teams, please check about your environment.Īs this issue only occurs in the users who use both Teams and SFB. However the message can be saved to conversation history correctly.Īs you know, Teams is only supported in the online environment.
#Skype for business conversation history missing update#
They have removed the Team client, update Skype for business client to latest version (Oct 2018) and clear SFB cache but no help on above issue (one user reported that a) is gone after update and clear the cache).ġ) Users reported that some of the Skype for business message cannot show on message dialog box. Uses meet above issue who have both Skype for business desktop client and Microsoft Team desktop client on their PC. Problem included:Ī) Presence status cannot change manually on Skype for business desktop client (Chance to meet this issue)ī) Presence status cannot change manually on Microsoft Teams desktop client (Chance to meet this issue)Ĭ) Presence status have not change to "away" even leave the PC over 5 minutes (confirmed the setting in options is corrected)d) Presence status of contacts may incorrectĮ) Presence status change to busy automatically even user do not have a meeting or manually change on desktop client. We are using Skype for business on-premisesĢ) Some user reported that their presence status does not show correctly and contacts status is incorrect also. Above issue happen between a sender who have both Skype for business & Microsoft Teams App and receiver who have Skype for business client only Few of users have Microsoft Teams App (desktop client) installed Security update of July 2018 and cumulative update of June 2018 installed. Version number. All of PC have Skype for business desktop client downloaded from EA. And message senders have both Skype for business desktop client and Microsoft Team desktop client on their PC. Message receivers have Skype for business desktop client on their PC. However the message can be saved to conversation history correctly.
We have two problems on Skype for business desktop client and it make some troubles to our business.ġ) Users reported that some of the Skype for business message cannot show on message dialog box.
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